of99 Terms & Conditions

1. Introduction and Acceptance

Welcome to of99. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player" or "User") and of99 ("the Platform", "we", "us", or "our"). By registering an account, accessing any part of the of99 website, placing any wager, or claiming any bonus, you acknowledge that you have read, understood, and unconditionally agreed to these Terms in their entirety.

of99 reserves the right to modify these Terms at any time. Continued use of the platform after changes are published constitutes acceptance of the revised Terms. We will make reasonable efforts to notify registered users of material changes via the platform. It is your responsibility to review these Terms periodically.

2. Account Registration & Eligibility

2.1 Eligibility Requirements

To create and maintain an account on of99, you must satisfy all of the following conditions:

• You are at least 21 years of age. This is a hard requirement; providing a false date of birth constitutes fraud and will result in immediate account closure and forfeiture of any balance.
• You are accessing of99 from a jurisdiction where online casino and sports betting activities are not unlawful. It is solely your responsibility to determine whether participation is legal in your location.
• All information provided during registration is accurate, complete, and up to date. You agree to promptly notify of99 of any changes to your personal details.
• You are acting on your own behalf and not as an agent or representative of any third party. Accounts created for commercial exploitation, automated betting, or on behalf of another person are prohibited.

2.2 One Account Per User

Each user is permitted to maintain only one (1) active account on of99. Opening multiple accounts — whether under the same or different personal information — constitutes a serious breach of these Terms. If duplicate accounts are identified, of99 reserves the right to:

• Immediately suspend or permanently close all associated accounts without prior notice.
• Void any pending or unsettled bets placed from duplicate accounts.
• Permanently forfeit any bonus funds, winnings, or promotional rewards accumulated across duplicate accounts.

3. Deposits, Withdrawals & Payment Terms

of99 supports deposits and withdrawals in Bangladeshi Taka (BDT) through a range of trusted local payment partners. All financial transactions on the platform are subject to the following conditions:

• Minimum and maximum deposit and withdrawal limits apply per transaction and per day. Current limits are displayed in the cashier section of your account dashboard.
• Deposits via bKash, Nagad, Rocket, and Upay are typically credited within minutes. Any delay beyond 30 minutes should be reported to our support team immediately.
• Withdrawals are processed within 24 hours of approval. of99 may request identity verification documents before releasing any withdrawal of ৳10,000 or above.
• of99 does not accept third-party payments. Deposits must be made from a payment account registered in your own name. Withdrawals will only be processed to the same payment method used for the original deposit where technically possible.

4. Bonuses, Promotions & Wagering Requirements

of99 regularly offers bonuses and promotional incentives to both new and existing players. All offers are subject to specific terms and conditions that will be clearly communicated at the time of the promotion. General bonus rules are outlined below.

4.1 Welcome Bonus

New players who complete account registration and make their first qualifying deposit may be eligible for a welcome bonus. The welcome bonus is subject to a wagering requirement — the bonus amount (and any winnings derived from it) must be wagered a specified number of times before a withdrawal can be requested. The exact rollover multiplier and eligible games for contribution are stated in the active welcome bonus promotion page.

4.2 Free Spins and Reload Bonuses

Free spins awarded as part of any promotion are valid for a limited time period (typically 7 days from issuance) and are restricted to specific slot titles as stated in the offer. Winnings from free spins are added to the bonus wallet and are subject to the stated wagering requirement before becoming withdrawable real money. Reload bonuses follow the same general principles and are available to existing verified players on qualifying deposits.

5. Responsible Gaming & Player Safeguards

of99 is committed to promoting responsible gaming practices and player welfare. We provide a suite of tools and resources to help players stay in control of their activity:

• Deposit limits: Players may set daily, weekly, or monthly deposit caps directly from their account settings. Once set, a reduction in limits takes effect immediately; an increase requires a 7-day cooling-off period.
• Time-out periods: Players may request a temporary account suspension ranging from 24 hours to 6 weeks to take a break from gambling. During a time-out, no deposits or bets may be placed.
• Self-exclusion: Players who feel they may have a gambling problem may request permanent self-exclusion by contacting our support team. Self-exclusion is irreversible and prevents re-registration for a minimum of 12 months.
• Reality checks: Optional session duration reminders may be enabled in account settings to help players track the time they spend on the platform.

6. Prohibited Activities

The following activities are strictly prohibited on the of99 platform. Engaging in any prohibited activity may result in immediate account suspension, voiding of all bets and bonuses, and forfeiture of the account balance:

• Cheating, collusion, use of bots or automated betting software, or any form of coordinated exploitation of games or promotions.
• Money laundering or using the of99 platform for any illegal financial activity, including deposits originating from criminal proceeds.
• Accessing the platform through a VPN, proxy, or any technology that misrepresents your true geographic location or identity.

7. Intellectual Property

All content, graphics, logos, icons, images, text, software, and data on the of99 platform are the exclusive property of of99 or its content licensors and are protected under applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial purposes only.

You must not reproduce, duplicate, copy, sell, resell, or exploit any portion of the of99 platform without our express written consent. This prohibition extends to:

• Scraping, crawling, or data-mining the platform's content or databases by automated means.
• Framing or mirroring the of99 website or any section of it on another website without prior written consent.
• Using our trademarks, brand name, or logo in any form of advertising, endorsement, or commercial communication without authorisation.

8. Limitation of Liability

To the fullest extent permitted by applicable law, of99 shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform.
• Losses arising from technical failures, scheduled maintenance downtime, internet service interruptions, or force majeure events beyond our reasonable control.
• Any loss of data or profits, even if of99 has been advised of the possibility of such damages.
• Errors or inaccuracies in displayed odds, game outcomes, or jackpot amounts caused by software defects, typographical errors, or third-party provider issues, subject always to investigation and fair resolution.

9. Account Suspension & Termination

of99 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion if there is reasonable cause to believe that the account is being used in violation of these Terms, applicable law, or in a manner that is harmful to the integrity of the platform or other players. In cases of confirmed fraud, identity theft, or money laundering, the full account balance may be withheld pending investigation and may be forfeited if the investigation confirms a breach. Players who wish to close their own account voluntarily may do so by contacting support at any time. Any remaining real-money balance will be returned to the player's verified payment method after standard identity verification checks are completed, provided no outstanding bonus wagering obligations exist.

10. Privacy & Data Protection

of99 collects and processes personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By using the platform, you consent to the collection, processing, and storage of your personal information as described in the Privacy Policy. We apply industry-standard security measures, including SSL encryption and two-factor authentication, to safeguard your data against unauthorised access, disclosure, or destruction.

of99 will never sell, rent, or transfer your personal information to unaffiliated third parties for their own marketing purposes without your explicit consent. Data may be shared with trusted payment processors, identity verification providers, and fraud-prevention partners strictly as necessary to deliver our services and comply with legal obligations.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws. In the event of any dispute arising from your use of the of99 platform, we strongly encourage you to first contact our customer support team to seek an amicable resolution. Our team is available around the clock and will endeavour to address your concerns within 72 hours of receiving a formal complaint.

12. Changes to These Terms

of99 may update, amend, or replace any part of these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via a platform notification or email. The following types of changes may be made:

• Adjustments to bonus terms, wagering requirements, or promotional structures that reflect updated game provider agreements or market conditions.
• Additions to the list of prohibited activities or restricted jurisdictions based on regulatory guidance or internal risk assessments.
• Updates to payment methods, minimum/maximum transaction limits, or processing timelines as our payment partner network evolves.

13. Contact & Support

If you have any questions about these Terms & Conditions, or if you need assistance with your account, our support team is available 24 hours a day, 7 days a week. You can reach us by email at [email protected]. Please allow up to 24 hours for a response during peak periods, particularly during major cricket events such as the BPL, IPL, or T20 World Cup season.

For matters relating to responsible gaming, self-exclusion requests, or concerns about a potential gambling problem, please email us directly with the subject line "Responsible Gaming Request" and our dedicated welfare team will respond with priority. Remember: you are never alone, and help is always available.