Responsible Gaming at of99
We believe gambling should be entertaining, not distressing. Discover the tools and guidance we provide to help you stay in control at all times.
Our Commitment to Safe Play
of99 takes responsible gaming seriously. Here is what that means for every player on our platform.
Gambling is a form of entertainment enjoyed by millions across Bangladesh — from cricket betting on BPL and IPL matches to live casino games and slots. At of99, we want that experience to remain exactly that: entertainment. When gambling crosses the line from fun to compulsion, it stops being a game and starts becoming a serious personal, financial, and social issue.
of99 is built on the principle that a responsible platform earns long-term trust. We provide a suite of player-protection tools that give you direct control over how you engage with our games and betting markets. Whether you need to set a daily deposit limit, take a short break, or exclude yourself entirely for a defined period, these options are available to you at any time from your account settings.
We also recognise that gambling can affect people differently. What is a casual weekly entertainment budget for one player can quickly escalate into unmanageable losses for another. That is why of99 encourages every player — new or experienced — to review our responsible gaming tools and to reach out to our support team without hesitation if they feel their gambling habits are changing in a way that concerns them.
Our platform supports BDT deposits via bKash, Nagad, and Rocket, which makes it accessible for players across Dhaka, Chittagong, Sylhet, Khulna, and beyond. With accessibility comes responsibility — of99 is committed to making sure that access to our games never comes at the cost of your financial or personal wellbeing.
Player Protection Features
Six practical tools built into of99 to keep your gaming healthy and enjoyable.
How Our Tools Work
A closer look at each responsible gaming control available to of99 players.
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Daily / Weekly / Monthly Deposit CapsFrom your account settings, choose a cap that matches your entertainment budget — for example ৳500 per day or ৳5,000 per month. Once set, the system automatically declines deposits that exceed your chosen limit for that period. You can reduce a limit immediately, but increases only take effect after a 24-hour cooling-off period to prevent impulsive decisions.
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Time-Out ModeA time-out is a short-term break where your account is suspended for a period you choose: 24 hours, 48 hours, 7 days, or 30 days. During a time-out you cannot deposit funds, place bets, or access games. Pending withdrawals are still processed. This is a good first step if you notice your gambling is starting to feel compulsive rather than enjoyable.
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Self-Exclusion ProgrammeFor players who need a longer break, of99 offers self-exclusion periods of 6 months, 1 year, 3 years, or 5 years. During self-exclusion your account is fully closed to gaming activity. To request self-exclusion, contact our support team at [email protected] with the subject line 'Self-Exclusion Request' and include your registered account username. The exclusion will be applied within 24 hours.
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Reality Check NotificationsEnable reality check reminders that pop up at intervals you define — every 30 minutes, 1 hour, or 2 hours. Each reminder displays your session duration and net betting result, giving you a clear, factual snapshot of your current session so you can decide whether to continue.
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Transaction & Bet History ReviewAccess a full, downloadable statement of all deposits, withdrawals, wagers, and outcomes from your account dashboard. Reviewing this data regularly helps you stay honest with yourself about how much time and money you are actually spending on the platform. Knowledge is the first layer of responsible gaming.
Recognising Problem Gambling
These warning signs may indicate that gambling has become a problem rather than a hobby. If any of these apply to you, please reach out for support.
- You are spending more money on gambling than you originally planned and finding it hard to stop.
- You are chasing losses — betting more after a losing streak in an attempt to recover what you spent.
- Gambling is affecting your relationships, work, studies, or daily responsibilities.
- You feel anxious, irritable, or restless when you are not gambling or when you try to reduce your play.
- You are borrowing money, selling assets, or using funds set aside for essentials like rent or groceries to fund gambling.
- You are hiding your gambling activity from family or friends, or feeling shame and guilt about how much you play.
Getting Help
You do not have to face a gambling problem alone. of99 support is available around the clock.
Our customer support team is trained to handle responsible gaming conversations with sensitivity and without judgment. If you feel that your gambling is becoming a problem, or if you want to activate any of the tools described on this page, reach out to us at any time. All communications are treated with strict confidentiality. We are here to help you, notto judge.
Email us: [email protected]
of99 pledges to continuously improve its player-protection tools, to train its support staff on responsible gaming best practices, and to never use marketing tactics that target vulnerable players. We believe that a safer gaming environment is a better gaming environment — for players, for the platform, and for Bangladesh's online entertainment community as a whole.
Responsible Gaming FAQs
Quick answers to common questions about staying safe and in control at of99.
Ready to enjoy our games? Remember to set your limits, play within your means, and have fun. of99 is here whenever you need us.